Privacy Policy

Last Updated: 05 November 2025
Effective Date: Immediately

This Privacy Policy describes how NeuroX, a digital product owned and operated by Neurocode International Pvt. Ltd., collects, uses, manages, and protects your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following information when you use NeuroX:

  • Personal Details: Name, email, phone number, organization details.
  • Event Registration Data: Ticket type, attendance history, preferences.
  • Payment Information: Processed securely by third-party payment gateways such as PhonePe; we do not store your card/bank details.
  • Technical Data: IP address, device type, browser type, usage logs, cookies.

2. How We Use Your Information

Your information is used to:

  • Create and manage your user account
  • Process ticket purchases and registrations
  • Send event updates, reminders, and notifications
  • Improve platform performance and customer support
  • Prevent fraud and ensure security

We do not sell, rent, or trade your personal information with any external parties.

3. Cookies & Tracking

We use cookies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze traffic and usage patterns

You may disable cookies in your browser settings.

4. Data Sharing

We may share data only with:

  • Payment gateways (e.g., PhonePe) for secure processing
  • Event organizers where necessary for check-in validation
  • Legal authorities if required by applicable law

5. Data Security

We use encryption, authentication, and server-level firewalls to protect your data.
However, no system is 100% secure — users share their data at their own risk.

6. User Rights

You may:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent (where applicable)

Contact: info@neurocode.in

7. Contact Information

Neurocode International Pvt. Ltd.

Second Floor, Hari Sree Building, Gowari Nagar, Sreekariyam, Trivandrum, Kerala, 695017

Email: info@neurocode.in | Phone: +91 6235540087